Definition
A hallucination is when a generative AI model produces confident but false or fabricated output.
Hallucination is a quality risk an uptime SLA does nothing to address - the system is up and wrong. Evaluate it with a real quality SLA, human-in-the-loop checks for high-stakes use, and grounding techniques like retrieval-augmented generation.
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Benchside turns hallucination into the exact questions, exclusions, and lock-in math for your specific vendor - your first project is free.