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Procurement, security, and risk · 7 min read

Vendor due diligence checklist

Vendor due diligence is the practice of verifying - before you commit - that a vendor won't introduce risk you can't manage. It spans more than security questionnaires. Use this checklist to cover the dimensions that actually matter.

Published 14 June 2026

Download the guide(PDF)

#Security & data

Verify controls against your obligations, not just certificates.

  • Where is data hosted and processed; is it encrypted at rest and in transit?
  • Can the vendor map controls to your specific obligations (SOC 2, ISO 27001, HIPAA, GDPR)?
  • What is the data-return format, cost, and timeline on exit?

#Compliance & legal

Confirm the paper matches the pitch.

  • Are sub-processors disclosed, and is there advance notice of changes?
  • What do the liability cap, carve-outs, and indemnities actually cover?

#Financial & operational stability

A cheaper vendor that fails is the most expensive option.

  • Is the vendor financially stable; what's the funding/ownership picture?
  • What is the support model, and who delivers - named staff or a pool?

#Concentration & exit risk

The most overlooked dimension.

  • How hard and expensive would it be to replace this vendor if they failed, hiked prices, or were acquired?
  • What's the realistic switching cost at years 3, 5, and 7?

Frequently asked

A structured set of checks a buyer runs before committing to a vendor, spanning security and data handling, compliance and legal terms, financial and operational stability, references, and concentration/exit risk. The most overlooked dimension is how hard and expensive the vendor would be to replace.

Financial stability, named-staff delivery, sub-processor disclosure, liability and indemnity terms, data-return on exit, and concentration risk - how dependent you'd be and what it would cost to switch away.

Related guides

How to evaluate a software vendor before you signHow to evaluate an AI or LLM vendor

On this page

  • Security & data
  • Compliance & legal
  • Financial & operational stability
  • Concentration & exit risk
  • Frequently asked
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